:root{color-scheme:light;--background:#f7fbf8;--surface:#fff;--surface-warm:#fff7e6;--surface-mint:#e9f8ef;--surface-blue:#eaf3ff;--surface-coral:#fff0eb;--text:#16221d;--muted:#65736d;--border:#dce6df;--primary:#12241d;--primary-text:#fff;--green:#17a35b;--teal:#0f766e;--blue:#3976d8;--amber:#a26300;--coral:#c95c3f;--shadow:0 24px 70px #1f241824}*{box-sizing:border-box}html{scroll-behavior:smooth;min-width:320px;scroll-padding-top:6rem}body{background:var(--background);color:var(--text);margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;line-height:1.5}a{color:inherit;text-decoration:none}:where(a,button,summary,input,textarea,select):focus-visible{outline:3px solid var(--teal);outline-offset:3px}.skip-link{z-index:100;background:var(--primary);color:var(--primary-text);border-radius:8px;padding:.75rem 1rem;position:fixed;top:.75rem;left:.75rem;transform:translateY(calc(-100% - 1rem))}.skip-link:focus{transform:translateY(0)}.site-header{z-index:30;backdrop-filter:blur(16px);background:#f7fbf8eb;border-bottom:1px solid #dce6dfcc;justify-content:space-between;align-items:center;gap:1.25rem;padding:.85rem 3rem;display:flex;position:sticky;top:0}.brand{align-items:center;gap:.75rem;min-width:max-content;font-weight:700;display:inline-flex}.brand-mark{border:1px solid var(--border);background:var(--surface);object-fit:contain;border-radius:8px;width:2.1rem;height:2.1rem;padding:.2rem;display:block;box-shadow:0 8px 18px #12241d14}.site-nav{color:var(--muted);align-items:center;gap:1.25rem;font-size:.92rem;font-weight:700;display:flex}.site-nav a:hover,.text-link:hover{color:var(--text)}.header-actions,.action-row{align-items:center;gap:.8rem;display:flex}.text-link{color:var(--muted);font-size:.92rem;font-weight:700}.button{cursor:pointer;border:1px solid #0000;border-radius:8px;justify-content:center;align-items:center;gap:.55rem;min-height:2.65rem;padding:.68rem 1.05rem;font-family:inherit;font-size:.94rem;font-weight:800;transition:background-color .16s,border-color .16s,transform .16s;display:inline-flex}.button:hover{text-decoration:none;transform:translateY(-1px)}.button-large{min-height:3rem;padding-inline:1.25rem}.button-primary{background:var(--primary);color:var(--primary-text)}.button-primary:hover{background:#213c31}.button-secondary{border-color:var(--border);background:var(--surface);color:var(--text)}.button-secondary:hover{background:#fffdf8;border-color:#c9bda8}.button-full{width:100%}h1,h2,h3,p{margin-top:0}h1{letter-spacing:0;max-width:900px;margin:1.15rem auto 1.2rem;font-size:4.9rem;font-weight:790;line-height:1.02}h2{letter-spacing:0;margin-bottom:1rem;font-size:3.2rem;font-weight:760;line-height:1.1}h3{letter-spacing:0;margin-bottom:.65rem;font-size:1.2rem}.action-row{flex-wrap:wrap;margin-top:2rem}.site-footer{border-top:1px solid var(--border);background:var(--surface);color:var(--muted);grid-template-columns:minmax(0,1fr) auto;justify-content:space-between;align-items:flex-start;gap:3rem;padding:2rem 3rem;display:grid}.footer-brand{gap:.65rem;display:grid}.footer-brand p{max-width:28rem;margin:0;font-size:.88rem}.footer-navigation{display:grid}.footer-link-group{align-content:start;gap:.75rem;display:grid}.footer-link-heading{color:var(--text);letter-spacing:.1em;text-transform:uppercase;font-size:.75rem;font-weight:900}.footer-links{grid-template-columns:repeat(3,max-content);gap:.5rem 1.5rem;font-size:.92rem;font-weight:800;display:grid}.footer-links a:hover{color:var(--teal);text-underline-offset:.2em;text-decoration:underline}@media (width<=980px){.site-header{padding-inline:1.25rem}.site-nav{display:none}h1{font-size:3.9rem}h2{font-size:2.55rem}.site-footer{grid-template-columns:1fr}.footer-navigation{width:100%}}@media (width<=700px){.text-link,.header-actions>.button{display:none}h1{font-size:3rem}h2{font-size:2.1rem}.action-row{justify-content:stretch}.site-footer{padding-inline:1.25rem}}@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,:before,:after{scroll-behavior:auto!important;transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}}a:hover{text-decoration:underline}button,input,textarea,select{font:inherit}button:disabled{opacity:.55;cursor:wait}main{max-width:1200px;min-height:75vh;margin:auto;padding:40px 24px 70px}h1{letter-spacing:-.035em;margin:10px 0 24px;font-size:clamp(28px,4vw,44px);line-height:1.2}h2{margin:0 0 16px;font-size:21px;line-height:1.3}h3{margin:5px 0;font-size:18px}.hero{text-align:center;border:1px solid var(--border);background:radial-gradient(ellipse at 50% 0%, var(--surface-mint), transparent 75%), var(--surface);border-radius:20px;margin-bottom:32px;padding:42px 32px 36px}.hero h1{text-wrap:balance;margin:12px auto 16px;font-size:clamp(36px,4.5vw,56px);line-height:1.08}.hero .eyebrow{color:var(--teal);margin-bottom:0}.hero-description{color:var(--muted);text-wrap:balance;margin:0 auto;font-size:17px;line-height:1.65}.hero .search{border:1px solid var(--border);background:var(--surface);border-radius:12px;align-items:center;gap:12px;max-width:700px;margin:24px auto 18px;padding:7px 7px 7px 18px;box-shadow:0 8px 24px #12241d0f}.hero .search:focus-within{border-color:var(--teal)}.search-icon{color:var(--teal);flex:none}.hero .search input{background:0 0;border:0;border-radius:2px;padding:10px 0;font-size:16px}.hero .search input::placeholder{color:var(--muted);opacity:1}.hero .search .button{flex:none;min-height:46px;padding-inline:24px}.hero-shortcuts{flex-wrap:wrap;justify-content:center;align-items:baseline;gap:8px 20px;font-size:13px;display:flex}.hero-shortcuts>span{color:var(--muted)}.hero-shortcuts a{color:var(--teal);text-decoration:underline;text-decoration-color:var(--border);text-underline-offset:4px;font-weight:600}.hero-shortcuts a:hover{text-decoration-color:currentColor}.eyebrow{text-transform:uppercase;letter-spacing:.14em;color:var(--muted);font-size:12px;font-weight:700}.search{gap:10px;max-width:680px;margin:24px auto;display:flex}.search input{flex:1;min-width:0;margin:0}.topics{grid-template-columns:repeat(3,1fr);gap:20px;display:grid}.help-search-result{border:1px solid var(--border);background:var(--surface);border-radius:12px;margin-bottom:12px;padding:22px 24px}.help-search-result h3{margin:0 0 8px;line-height:1.4}.help-search-result h3 a{color:var(--teal)}.help-search-result p{max-width:85ch;color:var(--muted);margin:0;font-size:15px;line-height:1.65}.help-search-result mark{background:var(--surface-warm);color:var(--text);border-radius:3px;padding:0 2px;font-weight:600}.card{background:var(--surface);border:1px solid var(--border);border-radius:12px;margin-bottom:20px;padding:26px}.topics .card{margin:0}.topics a{border-top:1px solid var(--border);padding:10px 0;font-size:14px;display:block}.topics h2{min-height:30px}.contact-banner{background:var(--surface-mint);border-radius:12px;justify-content:space-between;align-items:center;gap:30px;margin-top:32px;padding:30px;display:flex}.contact-banner p{margin:0}.contact-banner h2{margin-bottom:8px}label{margin:14px 0;font-size:14px;font-weight:600;display:block}input,textarea,select{border:1px solid var(--border);background:var(--surface);width:100%;color:inherit;border-radius:6px;margin-top:6px;padding:10px 12px;display:block}textarea{resize:vertical}.check{align-items:center;gap:10px;font-weight:400;display:flex}.check input{width:auto;margin:0}.narrow{max-width:660px;margin:20px auto}.notice{background:var(--surface-mint);border-left:3px solid var(--green);border-radius:4px;margin:16px 0;padding:14px 18px;display:block}.loading-details{margin:16px 0;display:block}.heading{justify-content:space-between;align-items:center;gap:20px;display:flex}.muted,small{color:var(--muted)}.filters{flex-wrap:wrap;align-items:center;gap:20px;display:flex}.filters label{min-width:180px}.ticket-list{background:var(--surface);border:1px solid var(--border);border-radius:10px;overflow:hidden}.ticket-list>p{padding:24px}.ticket-row{border-bottom:1px solid var(--border);color:inherit;justify-content:space-between;align-items:center;gap:20px;padding:22px 24px;display:flex}.ticket-row:last-child{border:0}.ticket-row:hover{background:var(--background);text-decoration:none}.ticket-row small{font-size:12px;display:block}.badge{background:var(--surface-mint);color:var(--teal);text-transform:capitalize;white-space:nowrap;border-radius:20px;padding:4px 12px;font-size:12px;font-weight:600;display:inline-block}.workspace{grid-template-columns:minmax(0,1fr) 340px;gap:24px;display:grid}.customer-conversation{grid-template-columns:minmax(0,1fr) 300px;align-items:start;gap:28px;display:grid}.ticket-heading{align-items:flex-start;margin-bottom:28px}.ticket-heading h1{overflow-wrap:anywhere;margin:8px 0 12px}.ticket-heading p{max-width:65ch;margin:0}.ticket-heading>.button,.ticket-heading>.badge{flex-shrink:0;margin-top:8px}.ticket-list-summary{color:var(--muted);flex-wrap:wrap;gap:12px 24px;margin-bottom:14px;font-size:14px;display:flex}.ticket-row-main{min-width:0}.ticket-row h3{overflow-wrap:anywhere;margin:8px 0;font-size:20px}.ticket-row-meta{color:var(--muted);flex-wrap:wrap;gap:6px 20px;font-size:13px;display:flex}.ticket-row-end{flex-direction:column;flex-shrink:0;align-items:flex-end;gap:8px;display:flex}.ticket-open{color:var(--teal);font-size:13px;font-weight:600}.ticket-row:focus-visible{outline:3px solid var(--teal);outline-offset:-3px}.customer-ticket-list{border:1px solid var(--border);background:var(--surface);border-radius:8px;margin:0;padding:0;list-style:none;overflow:hidden}.customer-ticket-row{grid-template-columns:90px minmax(0,1fr) 180px 125px 36px 80px;align-items:center;gap:18px;min-height:66px;padding:14px 22px;font-size:14px;display:grid}.customer-ticket-row+.customer-ticket-row{border-top:1px solid var(--border)}.customer-ticket-row:hover,.customer-ticket-row:focus-within{background:var(--background)}.compact-reference,.compact-date{color:var(--muted);font-size:13px}.compact-reference{overflow-wrap:anywhere;font-family:monospace}.compact-subject{color:var(--text);overflow-wrap:anywhere;font-weight:600}.compact-status .badge{padding:4px 12px;font-size:11px}.compact-count{background:var(--surface-mint);min-width:24px;height:24px;color:var(--teal);border-radius:50%;justify-content:center;justify-self:center;align-items:center;padding:0 6px;font-size:12px;font-weight:600;display:inline-flex}.compact-view{color:#24516b;text-transform:uppercase;background:#dceef9;border:1px solid #bdd7e7;border-radius:4px;justify-content:center;align-items:center;min-height:36px;padding:8px 16px;font-size:12px;font-weight:700;display:inline-flex}.compact-view:hover{background:#cbe4f4;text-decoration:none}.compact-view:focus-visible,.compact-subject:focus-visible{outline:2px solid var(--teal);outline-offset:3px}@media (width<=950px){.customer-ticket-row{grid-template-columns:65px minmax(0,1fr) 160px 105px 28px 64px;gap:10px;padding:14px}}@media (width<=700px){.customer-ticket-row{grid-template-columns:65px minmax(0,1fr) 32px 64px;gap:12px 10px}.compact-reference{grid-area:1/1}.compact-subject{grid-area:1/2/auto/-1}.compact-status{grid-area:2/1/auto/3}.compact-date{grid-area:3/1/auto/3}.compact-count{grid-area:2/3}.compact-view{grid-area:2/4/4}}.ticket-empty{text-align:center;padding:40px 24px}.ticket-empty p{color:var(--muted);margin-bottom:0}.status-waiting{color:#79520c;background:#fff2d5}.status-closed{color:#52605b;background:#edf0ef}.conversation-thread{min-width:0}.conversation-label{align-items:baseline;gap:12px;margin-bottom:16px;display:flex}.conversation-label h2{margin:0;font-size:17px}.conversation-label>span{color:var(--muted);font-size:13px}.message .prose{line-height:1.55}.reply-composer{margin-top:24px}.reply-actions{justify-content:space-between;align-items:center;gap:16px;margin-top:16px;display:flex}.reply-actions>span{max-width:36ch;font-size:12px}.reply-actions .button{flex-shrink:0}.ticket-sidebar .card{padding:22px}.ticket-sidebar h2{font-size:17px}.ticket-details{margin:0}.ticket-details>div{border-bottom:1px solid var(--border);padding:12px 0}.ticket-details dt{color:var(--muted);margin-bottom:5px;font-size:12px}.ticket-details dd{overflow-wrap:anywhere;margin:0;font-size:14px}.ticket-details dd span{color:var(--muted);margin-top:3px;font-size:12px;display:block}.ticket-resolution{margin-top:22px}.ticket-resolution h3{font-size:15px}.ticket-resolution p{color:var(--muted);font-size:13px;line-height:1.6}.message{box-sizing:border-box;align-items:flex-end;gap:10px;width:fit-content;max-width:85%;margin-bottom:28px;margin-right:auto;display:flex}.message.outgoing{flex-direction:row-reverse;margin-left:auto;margin-right:0}.message-bubble{border:1px solid var(--border);background:var(--surface);border-radius:14px;min-width:0;padding:12px 16px}.message-content{min-width:0}.message-sender-name{color:var(--muted);overflow-wrap:anywhere;margin-bottom:6px;font-size:12px;display:block}.message.outgoing .message-sender-name{text-align:right}.message-group{flex-direction:column;align-items:flex-start;gap:8px;display:flex}.message.outgoing .message-group{align-items:flex-end}.message-group .message-bubble{box-sizing:border-box;max-width:100%}.message.outgoing .message-bubble{background:#f7f9fa}.message.note .message-bubble{background:var(--surface-warm)}.message-time{color:var(--muted);margin-top:6px;font-size:11px;line-height:1.5;display:block}.message.incoming .message-time{text-align:left}.message.outgoing .message-time{text-align:right}.prose{overflow-wrap:anywhere}.article-navigation{margin-bottom:24px}.article-navigation a{min-height:32px;color:var(--teal);text-underline-offset:4px;align-items:center;gap:8px;font-size:14px;font-weight:600;display:inline-flex}.article-navigation svg{flex:none}.help-article .prose>h1:first-child{margin-top:0}.prose a{text-decoration:underline}.prose p:first-child{margin-top:0}.prose p:last-child{margin-bottom:0}.draft{border-top:1px solid var(--border);margin-top:20px;padding-top:12px;font-size:14px}details{margin-top:16px}summary{cursor:pointer;color:var(--teal)}pre{white-space:pre-wrap;overflow-wrap:anywhere;background:var(--background);border-radius:5px;max-height:350px;padding:12px;font-size:12px;overflow:auto}.agent{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;gap:20px;padding:14px 0;display:flex}.agent p{color:var(--muted);margin:3px 0;font-size:13px}@media (width<=850px){.topics{grid-template-columns:repeat(2,1fr)}.workspace,.customer-conversation{grid-template-columns:1fr}.ticket-sidebar .ticket-details{grid-template-columns:repeat(2,minmax(0,1fr));gap:0 20px;display:grid}.contact-banner{align-items:flex-start}.workspace aside{order:-1}}@media (width<=550px){.topics{grid-template-columns:1fr}main{padding:24px 16px}.hero{border-radius:16px;margin-bottom:24px;padding:28px 16px 24px}.hero-description{font-size:15px}.hero-description br{display:none}.hero .search{grid-template-columns:22px minmax(0,1fr);gap:8px;margin-top:20px;padding:10px;display:grid}.hero .search .button{grid-column:1/-1;width:100%}.hero-shortcuts{gap:10px 16px}.hero-shortcuts>span{flex-basis:100%}.card{padding:20px}.heading,.contact-banner,.ticket-row{flex-direction:column;align-items:flex-start}.ticket-row-end{align-items:flex-start}.ticket-row{gap:14px;padding:20px}.reply-actions{flex-direction:column;align-items:flex-start}.message{gap:8px;max-width:94%;margin-bottom:22px}.message-bubble{padding:10px 12px}.ticket-sidebar .ticket-details{grid-template-columns:1fr}.filters{gap:4px}.search button{padding:10px 14px}}:where([hidden]){display:none!important}.support-header{flex-wrap:wrap}.support-header .site-nav{flex-wrap:wrap;display:flex}.support-header .brand{color:var(--primary)}.support-header .brand-caption{color:var(--muted);font-size:.72rem;font-weight:500;display:block}.support-footer{text-align:left}.support-footer .footer-links{grid-template-columns:repeat(2,max-content)}@media (width<=700px){.support-header{gap:.75rem}.support-header .site-nav{gap:.8rem;font-size:.85rem}}